Client Testimonies

At Auburn Veterinary Hospital, we pride ourselves in giving consistently high quality of care and customer service.

We had the pleasure of helping many furry friends and their pet parents, below are some testimonies provided by our wonderful clients:

Absolutely fantastic staff with a wonderful vet who went above and beyond to help me with all my questions regarding my fur baby Pud-pud. Everything was explained in detail and during my cat's 2 night stay, I received a phone call each morning and evening on my cat's condition. I totally and without hesitation recommend Auburn Veterinary Hospital. I wouldn't trust my fur baby anywhere else and I'm happy to say that Pud-pud is so much better. A massive thank you to all the staff.

Sarah Dawson


Have taken my puppy to Dr Brian on a couple of occasion. He's very professional and friendly. I highly recommend !     

 Raymond Chen


Dr Brian Lou and his team of vet nurses are very compassionate and caring.
He took the time with me to help me make very important decisions about one of my King Charles Cavalier's.
I highly recommend Auburn Veterinary hospital. Thank you Dr Brian and to the Vet Nurses, you are all doing an amazing job!!

Katy Nowicki


My pup and I are new to the area and was relieved to find reliable vet like Brian who is most accommodating and transparent with pricing for complex needs which is highly appreciated with raising puppies.

Jess T. 


My kitten Petey got sick very suddenly recently. Dr Lou was very knowledgeable and methodical and quickly diagnosed the problem, which very likely saved his life. Dr Lou and the nursing staff treated Petey with kindness and compassion and are obviously very committed to the health and welfare of animals. The staff were understanding and patient and answered all my questions and calmed my nerves as my boy went into surgery, and were very helpful with his aftercare as well. Dr Lou did a great job and Petey has fully recovered and is back to his old cheeky self. Thank you Dr Lou and all the staff at Auburn vet. I'm really happy with the new management and feel very confident taking my pets there in the future. It's clean and professional and the prices are reasonable as well. Highly recommended! 

Ang M.


Really nice and friendly staff and Dr Lou is very kind and gentle with the animals. Have no hesitation in recommending Auburn Veterinary Hospital. This is our new vets.

Matthew Finch 


 We had an excellent experience bringing our cat Angus here, who had his teeth cleaned as well as a couple of extractions that were needed. Dr Brian and the nurses were all very professional, friendly, caring and patient throughout Angus' care. They clearly understood that Angus is more than just a pet to us, and treated him like a valued member of our family. We were also impressed by the reasonable fees we were charged.

We have had poor experiences at some other vet hospitals in the past, so it was very refreshing to find a vet like Dr Brian that we can really trust and will continue to go back to. Very happily recommend Auburn Vet Hospital without hesistation!

Jennifer C.


The most professional and caring vet you will ever come across! Dr. Brian Lou and the nurses are amazing with our pets as they make them feel comfortable during their visit. Thank you Auburn Vet Hospital!

Elizabeth R.